If you’ve been in business for a while, are working towards, or have secured, certification in ISO 9001:2015, you’ll understand what we mean by the ‘process approach’. QEM has always lived by process and procedure, but what we didn’t know (till now) is how vital processes would be in the time of COVID. What is […]
On 23 March, our world changed. With Boris Johnson’s address, the nation’s workforce was essentially sent home overnight. As his broadcast ended, businesses across the UK scrambled to get their people back online from spare rooms, loft conversions and kitchen worktops. Within 24 hours, we were not only juggling our careers, but childcare and home-schooling […]
Yours is a small company, with just six employees. You make every effort to look after your people by complying with Employment Law. But surely your business is just too small to have to worry about details like risk assessments, procurement policy, data regulations, and waste disposal? Well, when it comes to regulation, size doesn’t […]
The UK has had it pretty rough in the past couple of years. Coloured by the Brexit debacle, the tenure of Theresa May will not go down well in the annals of time. But, whatever happens with our place in Europe, there is one reason why we shouldn’t doubt the ‘Great’ in Great Britain. And […]
World Accreditation Day takes place on 9th June 2019, and will focus on how accreditation adds value to supply chains and procurement activities. Over the years, this annual diary date has become increasingly important – promoting the value of accreditation, accredited conformity assessment and standards. There’s a website fit to bust with information about accreditation, training and […]
If you’ve ever worked for a large corporate, it’s likely you’re familiar with those cheesy motivational posters of tanned, muscular people running up hillsides alongside an ‘inspirational’ quote. Chances are you’ve seen the one that goes like this: “The past cannot be changed. The future is yet in your power.” Not the most original observation […]
You’re a small business working your socks off to achieve ISO certification. And there’s just one thing now standing between you and it: an external audit. Yikes. The word ‘audit’ strikes fear into the souls of even the most hardened business people. But does it have to be that way? We think not. So, in […]
Bring two people together who don’t speak the same language and they are mutually incomprehensible. Little, if anything, can be achieved. But give them a common tongue – a lingua franca – and they can understand each other, negotiate, share ideas, trade, improve and innovate. This is exactly what ISO Standards do. They’re a set […]
What they say “We wanted to have confidence in the technology we used to help us achieve certification to ISO 9001 and ISO 14001 for the first time. The isCompliant system and support were exactly what we needed.” How we helped Having been at the forefront of plastic recycling for over 30 years, PTS say […]
“Feedback is the breakfast of champions”. Personally, we prefer a bacon butty, or perhaps a bowl of granola on a well-behaved day. But the guy who said it – a hugely successful author, speaker and businessman – makes a very good point. If you want to make it big in this life, you need feedback. […]
