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Why Little Britain can still be trusted

Friday 5th July 2019

The UK has had it pretty rough in the past couple of years. Coloured by the Brexit debacle, the tenure of Theresa May will not go down well in the annals of time. But, whatever happens with our place in Europe, there is one reason why we shouldn’t doubt the ‘Great’ in Great Britain. And […]




World Accreditation Day 2019 – what can it do for me?

Friday 7th June 2019

World Accreditation Day takes place on 9th June 2019, and will focus on how accreditation adds value to supply chains and procurement activities. Over the years, this annual diary date has become increasingly important – promoting the value of accreditation, accredited conformity assessment and standards. There’s a website fit to bust with information about accreditation, training and […]




What’s in a name? The difference between documents and records in ISO 9001

Tuesday 11th December 2018

If you’ve ever worked for a large corporate, it’s likely you’re familiar with those cheesy motivational posters of tanned, muscular people running up hillsides alongside an ‘inspirational’ quote. Chances are you’ve seen the one that goes like this: “The past cannot be changed. The future is yet in your power.” Not the most original observation […]




Tips for staying calm in an audit

Thursday 12th April 2018

You’re a small business working your socks off to achieve ISO certification. And there’s just one thing now standing between you and it: an external audit. Yikes. The word ‘audit’ strikes fear into the souls of even the most hardened business people. But does it have to be that way? We think not. So, in […]




ISO standards as a lingua franca

Friday 11th August 2017

Bring two people together who don’t speak the same language and they are mutually incomprehensible. Little, if anything, can be achieved. But give them a common tongue – a lingua franca – and they can understand each other, negotiate, share ideas, trade, improve and innovate. This is exactly what ISO Standards do. They’re a set […]




Plastic Technology Services Ltd: No fuss first-time certification and significant time saving

Thursday 27th July 2017

What they say “We wanted to have confidence in the technology we used to help us achieve certification to ISO 9001 and ISO 14001 for the first time. The isCompliant system and support were exactly what we needed.” How we helped Having been at the forefront of plastic recycling for over 30 years, PTS say […]




Feedback. It’s not just for Amazon.

Monday 3rd July 2017

“Feedback is the breakfast of champions”. Personally, we prefer a bacon butty, or perhaps a bowl of granola on a well-behaved day. But the guy who said it – a hugely successful author, speaker and businessman – makes a very good point. If you want to make it big in this life, you need feedback. […]




There’s no quality without risk: ISO 9001:2015

Wednesday 5th April 2017

In his bestselling book ‘Life Lessons from Space’ Canadian astronaut Chris Hadfield describes the exhaustive preparation that goes into each mission. This preparation doesn’t just take place in the sim, in the pool, or in the lab, but round a table too. At such meetings, NASA colleagues will often scribble on little bits of card […]




Competence. How do you measure it?

Tuesday 15th November 2016

“Competence, like truth, beauty, and contact lenses, is in the eye of the beholder.” So said Laurence J Peter, a high-profile Canadian educator, perhaps best known for his management theory, the ‘Peter Principle’, published in 1969. This theory proposes that candidates tend to be selected on how well they’re doing in their current role, rather […]




Brexit and ISO 9001:2015

Tuesday 5th July 2016

ISO in the real world! Whatever your politics may be, Brexit has doubtless shaken up your business – and your people – a little bit in these past weeks. The water cooler chat is now less about Sky’s latest Scandi drama, and more about ‘What does the future hold for us?’. But, whether delighted by […]