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What Stephen King knows about protecting your business

Tuesday 16th March 2021

So said Stephen King, probably the globe’s most acclaimed horror writer and surprisingly nice guy. Unwittingly, Stephen has also hit the nail on the head describing how ISO standards can prepare us for the worst that life and business can throw at us. Let’s be honest, in the UK we’ve had our fair share of crises over the past year. And we’re not out of the woods yet.




Vaccinating your business against COVID: the process approach

Monday 11th January 2021

If you’ve been in business for a while, are working towards, or have secured, certification in ISO 9001:2015, you’ll understand what we mean by the ‘process approach’. QEM has always lived by process and procedure, but what we didn’t know (till now) is how vital processes would be in the time of COVID. What is […]