If you’ve been in business for a while, are working towards, or have secured, certification in ISO 9001:2015, you’ll understand what we mean by the ‘process approach’. QEM has always lived by process and procedure, but what we didn’t know (till now) is how vital processes would be in the time of COVID. What is […]
ISO in the real world! Whatever your politics may be, Brexit has doubtless shaken up your business – and your people – a little bit in these past weeks. The water cooler chat is now less about Sky’s latest Scandi drama, and more about ‘What does the future hold for us?’. But, whether delighted by […]
